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首页::最新消息公司讯息泰国淹水 - 客户服务紧急通知

泰国淹水 - 客户服务紧急通知

2011/11/04


致遭水患之客户

对于泰国此次受水患影响之客户,我们深感遗憾。若机器设备淹水,请立即联系我司代理商或台湾总公司,我们将会尽快派人确认,在此之前,请采取下列权宜措施:

  • 请确认机器所有电力已确实移除,在庆鸿相关人员确认前,请勿供给电力。
  • 打开电控箱,将内部所有遭浸泡的零件用清水清洗干净,并立即干燥之。
  • 打开机台控制箱,将内部所有遭浸泡的零件用清水清洗干净,并立即干燥之。
  • 拆除机台板金,将内部所有遭浸泡的机件 ( 螺杆、滑轨…等 ) 用清水清洗干净,并立即干燥之,再用润滑油擦拭润滑机器设备。
  • 若空调设备可运作,请打开确实干燥机台。

以上为我们的提醒,若有任何问题,请通知我们的服务中心。

To the customer caught in the Flood

We sincerely sympathy for everyone who was affected by the Flood of customer relationship in this. If the plant had been submerged, please inform Chmer’s agencies or the headquarter in Taiwan. We will visit to confirm the damage as soon as possible. Until then, please take the following works as a stopgap measure.

  • Please be sure that the electricity has been completely detached; do not supply any electricity until confirmation visit by professionally trained CHMER staff.
  • Open power cabinet, then wash thoroughly with clean water and let it dry.
  • Also, open machine cabinet, then wash submerged parts in it with clean water and let them dry.
  • Please disassemble machine sheet metal, then wash submerged mechanical unit ( linear guide, ball screw, etc. ) with clean water. Dry them and apply grease to mechanical unit.
  • If air conditioner can operate, please operate it to dry the machine.

We just inform you as things mentioned above. If there are any questions, please contact our Service center.